Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For USA orders the delivery charge is $6.00, for International orders the charge is $44.00

Which payment methods are accepted in the Online Shop?

We accept payments by Debit Card, Credit Card or by PayPal. You don’t need a PayPal account to make payments via Debit Card or Credit Card.

How long will delivery take?

Please allow 2-5 working days for USA postal addresses and 5-12 working days for international deliveries. Peak periods maybe subject to longer delivery times.

How secure is shopping in the Online Shop? Is my data protected?

All payments are processed via the PayPal payment processing interface so we will never have access to your personal payment information. PayPal is one of the securest payment processing interfaces available.

What exactly happens after ordering?

Orders are shipped, on average, within 24-48 hours from the time that the order is placed, so you item should be delivered to you within 2-12 working days, depending on your location.

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